Last updated: January 2025
SailOps ("we", "us", or "our") operates the SailOps boat management platform, including our web-based software and mobile applications (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using SailOps, you agree to the collection and use of information in accordance with this policy.
We collect information that you provide directly to us, including:
We automatically collect information about how you use the Service, including:
We collect technical information about your device and how you access the Service:
With your permission, we collect location data to provide features such as route suggestions, destination recommendations, and navigation assistance. Location data is collected only when the Service is actively being used and can be disabled through your device settings.
When you upload photos, videos, documents, or other files through the Service, we collect and store this content. This may include check-in/check-out photos, maintenance documentation, boat images, and other operational files.
We use the information we collect to:
We share information with third-party service providers who perform services on our behalf, such as:
We may share information with charter companies, boat owners, and operational teams who use the Service to manage their fleets and bookings. This sharing is limited to information necessary for the operation of the Service.
The Service may integrate with third-party platforms (such as MMK and other charter management systems). When you use these integrations, we may share relevant information as necessary to provide the integrated functionality.
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately if you suspect any unauthorized access to your account.
We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. When you cancel your account, we will retain your data for 90 days to allow for account reactivation or data export, after which it will be permanently deleted unless required to be retained by law.
You can access and update your personal information at any time through your account settings in the Service.
You may request an export of your data in a standard format. We will provide this within 30 days of your request.
You may delete your account at any time through your account settings. Upon deletion, your data will be retained for 90 days and then permanently deleted.
You can control location sharing and other device permissions through your device settings. Note that disabling certain permissions may limit your ability to use some features of the Service.
You may opt out of marketing emails by following the unsubscribe instructions in those messages or by updating your preferences in your account settings.
We use cookies and similar tracking technologies to enhance your experience, analyze Service usage, and assist with security. You can control cookies through your browser settings, though disabling cookies may affect Service functionality.
SailOps is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately so we can delete it.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to such transfers.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: info@sailops.boats
Address: İstanbul / Dalaman, Türkiye
If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR), including:
To exercise these rights, please contact us using the information provided above.